Receptionists and Information Clerks

General Information

Description

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit76.47%
  2. Private, not for profit11.64%
  3. State and local government7.77%
  4. Self-employed2.52%
  5. Federal government1.32%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Job Outlook

Employment of receptionists is projected to grow 4 percent from 2020 to 2030, slower than the average for all occupations. Despite limited employment growth, about 134,000 openings for receptionists are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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Salary

Average Salary

Salary

$31,110

State-by-state Salary

Gray states indicate no data available

$39,710
$21,540
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 66%
  • Associate's degree 14%
  • Some college 7%
  • Less than high school 6%
  • Bachelor's degree 2%
  • Post-secondary certificate 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Knowledge

  • Clerical
  • Customer and Personal Service
  • English Language
  • Computers and Electronics
  • Administration and Management

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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