Computer Network Support Specialists

General Information

Description

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

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Job Outlook

Employment of computer support specialists is projected to grow 8 percent from 2019 to 2029, much faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software. Computer support staff will be needed to respond to the installation and repair requirements of increasingly complex computer equipment and software. However, a rise in cloud computing could increase the productivity of computer support specialists, slowing their growth at many firms. Smaller businesses that do not have information technology (IT) departments will contract services from IT consulting firms and increase the demand for computer support specialists in those firms. Employment growth also may come from increasing demand for IT support services from healthcare industries. This field is expected to greatly increase its use of IT, and support services will be crucial to keep everything running properly.

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Salary

Average Salary

Salary

$63,460

Military salary*

$73,303

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State-by-state Salary

Gray states indicate no data available

$86,000
$30,440
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Education

Most Common Education Levels

People in this career achieve this level of education.

  • Bachelor's degree 46%
  • Associate's degree 21%
  • Some college 13%
  • Post-secondary certificate 10%
  • High school 4%
  • Post baccalaureate 1%
  • Post-master's certificate 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • First professional degree 0%

Knowledge

  • Computers and Electronics
  • Telecommunications
  • Engineering and Technology
  • Customer and Personal Service
  • Administration and Management
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