Computer User Support Specialists 
General Information
Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Industry areas
- Information Technology
Job Outlook
Salary
Salary Information
Median Salary This is the median, or the midpoint, of the salary range for this career.
$57,890
State-by-state Salary
Gray states indicate no data available
Education & Interests
Most Common Education Levels
People in this career achieve this level of education.
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Bachelor's degree 47%
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Post-secondary certificate 32%
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Associate's degree 13%
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First professional degree 4%
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Some college 1%
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High school 0%
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Master's degree 0%
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Doctoral degree 0%
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Post baccalaureate 0%
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Less than high school 0%
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Post-doctoral training 0%
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Post-master's certificate 0%
Related College Majors
Select major to see colleges that offer it
PERSONALITY CHARACTERISTICS
You may find this career fulfilling if you consider yourself to be:
- Realistic — You have an interest in physically working with equipment, materials or structures.
- Investigative — You have an interest in studying and researching objects, organisms, and other things.
- Conventional — You have an interest in following procedures and regulations to organize information or data.
Not sure what characteristics best describe you? Take the RIASEC Test.
Knowledge
- Computers and Electronics
- Customer and Personal Service
- Administrative
- Telecommunications
- Education and Training
Gain insights into your knowledge by using the ASVAB Career Exploration Program