Computer User Support Specialists

General Information

Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Outlook

Overall employment of computer support specialists is projected to grow 9 percent from 2020 to 2030, about as fast as the average for all occupations. About 70,400 openings for computer support specialists are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Read More
No Information for this section

Salary

Average Salary

Salary

$52,690

State-by-state Salary

Gray states indicate no data available

$69,090
$33,360
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • Bachelor's degree 33%
  • High school 21%
  • Some college 18%
  • Associate's degree 14%
  • Post-secondary certificate 11%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Knowledge

  • Computers and Electronics
  • Customer and Personal Service
  • Public Safety and Security
  • Engineering and Technology
  • English Language
No Information for this section