Bill and Account Collectors

General Information

Description

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit87.10%
  2. Private, not for profit5.05%
  3. State and local government3.43%
  4. Self-employed2.96%
  5. Federal government1.09%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Job Outlook

Employment of bill and account collectors is projected to decline 9 percent from 2020 to 2030. Despite declining employment, about 20,800 openings for bill and account collectors are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

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Salary

Average Salary

Salary

$38,100

State-by-state Salary

Gray states indicate no data available

$72,630
$27,580
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 48%
  • Some college 27%
  • Bachelor's degree 21%
  • Less than high school 2%
  • Post-secondary certificate 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Associate's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

Select major to see colleges that offer it

Knowledge

  • Customer and Personal Service
  • Administration and Management
  • Computers and Electronics
  • Clerical
  • English Language

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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