Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
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What you can expect to experience while on the job
Employment of bill and account collectors is projected to decline 8 percent from 2021 to 2031. Despite decliningemployment, about 22,100 openings for bill and account collectors are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.Read More
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