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Order Clerks

Median Salary
41,600
Job Outlook
-1%

Overview

What are the responsibilities of this role?

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

What sectors do they work in?

No data available for this section.

What is the job outlook?

Overall employment of information clerks is projected to decline 1 percent from 2023 to 2033. About 156,200 openings for information clerks are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Compensation

What is the typical salary range?

$29,100

10%

$41,600

Median

$50,220

90%

How does location impact how much salary?

Education

What level of education do professionals in this role have?

Education Level

  • High school

    63%

  • Post-secondary certificate

    24%

  • Bachelor's degree

    12%


Which college majors best prepare you for this role?

  • Customer Service Support/Call Center/Teleservice Operation
  • General Office Occupations and Clerical Services

Skills and Interests

Which skill sets are the most valuable to possess?

Skills

  • Verbal Skills

    Mid

  • Leadership

    Mid

  • Math and Science Skills

    Mid

  • Technology Design and Control

    Low

  • Equipment Operation and Maintenance

    Low

  • Critical Thinking and Problem Solving

    Low


What knowledge should you bring to the table?

  • Customer and Personal Service
  • Education and Training
  • Computers and Electronics
  • Production and Processing
  • English Language

What challenges will you likely face in the workplace?

Workplace

  • Time Pressure

    High

  • Repetitiveness

    High

  • Exposure to Job Hazards

    Mid

  • Responsibility

    Low

  • Decision Making

    Low

  • Physical Activity

    Low

  • Level Of Competition

    Low


What personality traits help people thrive in this role?

Conventional

You like structure, staying organized, and working with systems to get things done efficiently.

Enterprising

You love taking risks in business or personal projects — and have the leadership skills to back it up.

RIASEC represents six broad interest areas—Realistic, Investigative, Artistic, Social, Enterprising, and Conventional—helping individuals identify careers that match their skills and preferences.

Take the RIASEC Test

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Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.