Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
People in this career work in these sectors.
What you can expect to experience while on the job
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People in this career achieve this level of education.
You may find this career fulfilling if you consider yourself to be:
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Skills helpful in this career
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