Reservation and Transportation Ticket Agents and Travel Clerks

General Information

Description

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit87.56%
  2. State and local government4.14%
  3. Self-employed3.05%
  4. Federal government2.62%
  5. Private, not for profit2.58%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Job Outlook

Overall employment of information clerks is projected to grow 2 percent from 2020 to 2030, slower than the average for all occupations. Despite limited employment growth, about 156,800 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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Salary

Average Salary

Salary

$39,430

State-by-state Salary

Gray states indicate no data available

$68,320
$20,640
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 75%
  • Some college 12%
  • Less than high school 9%
  • Associate's degree 2%
  • Master's degree 0%
  • Doctoral degree 0%
  • Bachelor's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%
  • Post-secondary certificate 0%

Knowledge

  • Customer and Personal Service
  • Computers and Electronics
  • Transportation
  • Geography
  • English Language

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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