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Interviewers, Except Eligibility and Loan

General Information

Description

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit54.99%
  2. Private, not for profit18.18%
  3. State and local government12.51%
  4. Federal government10.68%
  5. Self-employed3.47%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Business Management & Administration

Job Outlook

Projected Job Growth (2021 - 2031)
0%
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Job Outlook

×

Overall employment of information clerks is projected to show little or no change from 2021 to 2031. Despitelimitedemployment growth, about 173,100 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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      • Public affairs specialists and broadcast journalists publish communication products through radio, television, video, and web content for worldwide distribution. They are responsible for advising leadership, public affairs planning, developing and executing information strategies, and community relations. Some are trained to operate audio and video equipment in both tactical and non-tactical environments. Navigate to Military Career Page
    • Recruiting and Retention Specialists
      • Recruiting and retention specialists provide prospective candidates with the appropriate information and assistance prior to and throughout the military enlistment process. They are responsible for interviewing, orienting, and screening potential candidates, and they participate in recruiting actions by attending promotional events and maintaining liaison with high schools and college officials. They plan and implement interviews with military personnel, and they provide unit leaders with feedback and guidance for improving and enhancing retention. Navigate to Military Career Page
    • Recruiters
      • Recruiters perform all tasks related to the application process. They participate in promotional events, interviews, and consultations related to potential enlistments. They provide applicants with all the necessary information related to enlisting and they prepare enlistment reports. They maintain statistics on recruiting programs and administrative records. They serve as liaison with high schools, colleges, and industry officials, and they participate in community activities, such as state ceremonies and fundraising drives.     Navigate to Military Career Page
    • Career Counseling / Retention Specialists
      • Career counseling/retention specialists provide military personnel with consultation and guidance on career exploration by reviewing their interests, education, strengths, and abilities. They support the development and implementation of career information programs and they are responsible for collecting and analyzing retention and attrition data. They provide service members with guidance and motivation in maximizing their career potential, and they provide counseling to transitioning or retiring personnel. Navigate to Military Career Page
    • Recruiting Managers
      • Recruiting managers perform and coordinate functions involved in the selection of new recruits into the Military. They are responsible for receiving, orienting, interviewing, and processing applicants for enlistment in the Armed Forces. They liaise with educators and other officials promoting the image of the Military and supporting military personnel procurement. Navigate to Military Career Page
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      • HR managers administer personnel programs by developing and coordinating policies and procedures that support service members. They develop plans for strength accounting and job assignment, performance evaluation and promotions, training, awards, equal opportunity, discipline, and discharge of personnel. They may also assist with programs such as drug and alcohol abuse and control, overseas duty support, family support, recreation, and physical fitness. Navigate to Military Career Page
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      • An important goal of equal opportunity managers is to create an environment free of discrimination and harassment, and address allegations of improper discriminatory conduct. Equal opportunity managers implement EO policies and develop initiatives, such as training, to proactively combat discrimination. They assist in investigations of discrimination and/or sexual harassment and racial incidents. They may also conduct community relations work. Navigate to Military Career Page
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      • Human resources specialists oversee the maintenance and processing of personnel records, including performance monitoring, training, and evaluation, as well as all human resource related actions such as military pay, transfers, leaves, disciplinary actions, and promotions. They are responsible for managing service member records, assessing personnel performance, and providing training and evaluation reports. They verify personnel readiness and compliance with military policies, and they provide support to leaders by accompanying them on inspections and providing them with recommendations. They promote organizational effectiveness and performance improvement by planning and implementing training and establishing performance measures and standards.   Navigate to Military Career Page
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      • Law enforcement specialists are equipped with the latest law enforcement tools and techniques for keeping the peace, including military working dogs. They are responsible for investigating crimes that are committed within military bases. They also control traffic, respond to emergencies, conduct lawful arrests, interview the arrested suspects, guard military installations and correctional facilities and personnel, conduct patrolling activities, and provide Special Reaction Teams. Navigate to Military Career Page
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Salary

Average Salary

Salary

$37,220

State-by-state Salary

Gray states indicate no data available

$47,820
$18,080
No Information for this section

Education & Interests

Most Common Education Levels

People in this career achieve this level of education.

  • High school 42%
  • Associate's degree 33%
  • Post-secondary certificate 17%
  • Some college 5%
  • Master's degree 0%
  • Doctoral degree 0%
  • Bachelor's degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

PERSONALITY CHARACTERISTICS

You may find this career fulfilling if you consider yourself to be:

  • Conventional — You have an interest in following procedures and regulations to organize information or data.
  • Enterprising — You have an interest in managing, negotiating and marketing, or leading and advising others.
  • Social — You have an interest in helping, teaching, advising, assisting or providing service to others.

Not sure what characteristics best describe you? Take the RIASEC Test.

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership

Knowledge

  • Customer and Personal Service
  • Administrative
  • Computers and Electronics
  • Psychology
  • Mathematics

Gain insights into your knowledge by using the ASVAB Career Exploration Program

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* Military pay may be higher based on specialty pays or bonuses. Learn more about Military benefits.

Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.