Hotel, Motel, and Resort Desk Clerks

General Information

Description

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit93.56%
  2. Self-employed2.44%
  3. Private, not for profit1.94%
  4. State and local government1.31%
  5. Federal government0.76%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Job Outlook

Overall employment of information clerks is projected to grow 2 percent from 2020 to 2030, slower than the average for all occupations. Despite limited employment growth, about 156,800 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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Related Military Careers

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Salary

Average Salary

Salary

$25,490

State-by-state Salary

Gray states indicate no data available

$46,400
$19,620
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 75%
  • Some college 10%
  • Associate's degree 6%
  • Bachelor's degree 4%
  • Post-secondary certificate 2%
  • Less than high school 1%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Knowledge

  • Customer and Personal Service
  • Clerical
  • English Language
  • Computers and Electronics
  • Public Safety and Security

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
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