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Correspondence Clerks

General Information

Description

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Business Management & Administration

Job Outlook

Projected Job Growth (2022 - 2032)
-4%
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Salary

Average Salary

Salary

$38,700

State-by-state Salary

Gray states indicate no data available

$49,280
$29,780
No Information for this section

Education & Interests

Most Common Education Levels

People in this career achieve this level of education.

  • High school 42%
  • Associate's degree 28%
  • Some college 17%
  • Bachelor's degree 11%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%
  • Post-secondary certificate 0%

Related College Majors

Select major to see colleges that offer it

PERSONALITY CHARACTERISTICS

You may find this career fulfilling if you consider yourself to be:

  • Conventional — You have an interest in following procedures and regulations to organize information or data.
  • Enterprising — You have an interest in managing, negotiating and marketing, or leading and advising others.

Not sure what characteristics best describe you? Take the RIASEC Test.

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership

Knowledge

  • Administrative
  • Economics and Accounting
  • Customer and Personal Service
  • Computers and Electronics
  • English Language

Gain insights into your knowledge by using the ASVAB Career Exploration Program

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