Correspondence Clerks

General Information

Description

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Job Outlook

Overall employment of information clerks is projected to grow 2 percent from 2020 to 2030, slower than the average for all occupations. Despite limited employment growth, about 156,800 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Read More
No Information for this section

Salary

Average Salary

Salary

$38,400

State-by-state Salary

Gray states indicate no data available

$60,810
$31,070
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 49%
  • Some college 28%
  • Associate's degree 17%
  • Bachelor's degree 3%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%
  • Post-secondary certificate 0%

Related College Majors

Select major to see colleges that offer it

Knowledge

  • Clerical
  • Customer and Personal Service
  • English Language
  • Mathematics
  • Education and Training

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
No Information for this section